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Questions

Can I pay by credit card and is my information safe?

How much does it cost to view records in my Record Archive?

I was logged off by the system or lost my Internet connection and I hadn't finished with the record I was viewing. Do I have to pay for that record query again?

Answers

How do I sign up with VinInspector.US?

It's simple, go to our home page and click the Create Account button. You will be guided through the account creation process there.

Can I pay by credit card and is my information safe?

After the initial account activation, VIU accepts MasterCard, VISA and American Express payments via its website and mobile app. For your added security, we use a secure, third party credit card administrator.

How do I pay?

All transactions will be charged to your card at the time the service is rendered through a third party card administrator.

How much does this service cost?

The price may vary from time to time, as of October, 2015 the price per query is $6.99. There are no account activation fees or ongoing monthly fees.

Are there any other fees?

There are no other fees.

How much does it cost to view records in my Record Archive?

Records can be viewed for 90 days free of charge.

I was logged off by the system or lost my Internet connection and I hadn't finished with the record I was viewing. Do I have to pay for that record query again?

If the transaction was initiated before the connection was lost, you will be charged. However, that record will be available to you through your "Archive" for 90 days, and may be reviewed free of charge. If the record does not appear in your "Archive", the transaction was not completed and you were not charged for the query. Please be aware that the records that appear in your archive are no longer "real-time" but stored data from the original query. If you feel that the data may have changed since the original query, we suggest that you run the query again.